JOSHUA CRUMBAUGH

Tim Dzierzek, CISO of Aya Healthcare, shares why employees are the real assets in your defense, how empathy drives better phishing simulations, and why AI-powered, role-specific training is the future of security awareness. Listen to this episode of Phishing for Answers for practical insights on building a human-centered security culture.

In this episode of Phishing for Answers, Mike Crandall shares his journey from military service to leading cybersecurity initiatives for small to mid-sized businesses. Mike reveals some of the most interesting phishing tests he’s run, including one where a city employee clicked a link three times a day for a week, trying to claim a gift card! With a background in building secure networks for the Department of Defense, Mike discusses the challenges of building a security culture in organizations, the role of phishing simulations, and the importance of role-based training. He emphasizes the need to change the way we treat users, turning them from the “weak link” into the first line of defense. Whether you’re looking to improve your security awareness programs or better understand how to engage employees in cybersecurity, this episode is packed with practical advice and real-world stories.

This blog post recaps the conversation between Bob Fabien and Joshua Crumbaugh, focusing on the importance of human-centric training in cybersecurity. They discuss how behavioral science, micro-training, and simulations can effectively reduce phishing attacks and strengthen organizational defenses.