Effective: January 1, 2020
Phishfirewall ID, registration and customer support
When you register to use a Phishfirewall website or application, create an Phishfirewall ID, or contact us for support or other offerings, Phishfirewall collects information that identifies you. This may include your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you, such as your job title or industry. Some of this information is required and other information is optional. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information from you with information from public sources and our trusted partners, in accordance with applicable law. For example, from these sources, we may learn the company size and industry of our business customers.
We collect information about how you use our websites and applications, including when you use a product feature that takes you online. One such method is through the use of Google Analytics (https://www.google.com/policies/privacy/partners). We may collect information that your browser or device typically sends to our servers whenever you visit an Phishfirewall website, or when an Phishfirewall product feature takes you online. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit an PhishFirewall website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. PhishFirewall may collect information about how you use our websites and applications by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website or application. Depending on the website or application, this information may be anonymous or it may be associated with you.
When you activate your PhishFirewall product, we collect certain information about your device, the Phishfirewall product, and your product serial number. Some of our products include features that connect to our servers and offer you the ability to install updates to the product. We may keep track of information such as whether the update was successful or not.
Emails we send you may include a web beacon that tells Phishfirewall whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from Phishfirewall marketing emails, you can opt out of receiving Phishfirewall marketing emails.
PhishFirewall advertises online in a variety of ways, including displaying Phishfirewall ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed.
Phishfirewall has its own pages on many social networking sites (for example, the Phishfirewall’s Facebook page). You may also be able to sign in to a Phishfirewall website or application using a social networking account, such as a Facebook account. We may collect information when you interact with our social networking pages or use these sign-on features.
Phishfirewall uses the information we collect about you in a number of ways, such as:
Phishfirewall offers “hosted services” to many companies. This means that data is gathered and stored on our managed computers for use by other companies. In these situations, your relationship is typically only with that company.
Phishfirewall may also share your personal information:
To remove content you have shared on our websites and applications, please use the same website or application feature you used to share the content. If you have questions or concerns about this, please contact us.
We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and Phishfirewall cannot ensure or warrant the security of your personal information.
Some third-party service providers may provide information like demographics, cross-device information, or interest categories from a combination of sources that, while not identifying you personally, permit us to provide you with more relevant and useful advertising. In some cases, this information may have non-marketing performance analytics uses as well.
Your personal information and data files are stored on Phishfirewall’s servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries around the world.
Third party companies we hire to help us market our websites and applications on our behalf may use your information to provide you with information and offers related to Phishfirewall. We give you choices regarding our marketing practices. Some practices may include;
If you do not wish to have this information used for the purpose of serving you interest-based advertisements, you may decline to receive interest based ads through TrustE/TrustArc’s preferences manager (or if you are located in the European Union click here). Please note this does not stop you from being served advertisements. You will continue to receive generic advertisements. Please note that if you reject or block all cookies in your browser settings, you will not be able to take advantage of Phishfirewall’s Services as some cookies are necessary for the Site to function properly.
You can learn more about managing your preferences for ads online, particularly for many third-party advertising networks, through resources made available by the Digital Advertising Alliance at https://www.aboutads.info or the Network Advertising Initiative at https://optout.networkadvertising.org.
For Google Analytics Advertising Features, you can opt-out through Google Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out listed above). Google also provides a Google Analytics opt-out plug-in for the web.
“Phishfirewall Email Integration” use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”
If you have a privacy question or concern, please email us by using our contact e-mail.
Published by, or for, Phishfirewall and our affiliates.