PhishFirewall Admin Update • August 2025

Product Updates For Admins


What changed, what’s new, and what's next. Built for executives and IT pros who run PhishFirewall.

For Admins & IT Leads Monthly
New features

Recently Released

Only released items appear here. These are live in your tenant and ready to use.

Bulk Emails

New
Released: August 2025
Problem

Admins needed a fast way to send training or announcement templates.

Solution

Bulk send from any template with filters (department, location, risk tier, completion status).

Why it matters

Speed of communication, coverage during incidents, and reduced admin lift.

Notes

  • Audit trail shows who sent what and when.

Unknown Risk Level

New
Released: August 2025
Problem

Users without baseline data did not match the risk definitions of other users. Missing oppertunities to mitigate risk within that population.

Solution

A distinct Unknown risk category for data-less users, visible in dashboards and reports.

Why it matters

Clarifies exposure and provids a vehicle to mitigate risk.

Notes

  • Auto‑applies after a period of inactivity.

White Labeling — Phase 1

New
Released: August 2025
Problem

Company specific branding can increase trust and engagement with training emails and landing pages.

Solution

Phase 1 branding: custom logo and color, modified across training emails, and landing pages.

Why it matters

Aligns security communications with company identity, improving credibility and preformance.

Notes

  • Phase 2–3 in development.
Minor releases

Lighter updates that improve workflow and clarity. Already available in your tenant.

Azure Connection Upgrades

Live
Released: August 2025
What changed

You can reuse an existing Azure (Entra ID) connection to spin up a new tenant, enabling quicker setup and cleaner segmentation.

Shorter Lora Follow‑ups

Live
Released: August 2025
What changed

Many of Lora’s follow‑up emails are now more concise, improving readability and reducing email fatigue.

Phish Reported — Pop‑up (Google Workspace)

Live
Released: August 2025
What changed

The Phish Report button now shows a clearer confirmation when a message is reported.

Phish Reported in Mailing & Action History

Live
Released: August 2025
What changed

Phish reports now appear as actions in Mailing and Action History, alongside sends, opens, and clicks.

New training videos

This month’s playlist

What’s coming next

In Development

Directionally prioritized items our team is working on. ETAs and details may shift as we learn.

Enhanced Report Cards

In development
Problem

A users lack of awareness can contribute to a lack of preformance.

Approach

Measured preformance indicators and instructions how to improve will help the user self-manage.

Why it matters

Empowers users to take ownership of their security behaviors, turning results into sustained improvement over time.

Notes

  • Personalized, user‑facing report cards with risk level, engagement rate, and phish report rate.
  • Mobile‑ready layout with accessible summaries.

Exception Reports

In development
Problem

Anomalous user behaviors and repeated failures are hard to catch without time‑consuming manual reviews.

Approach

Automated exception detection reports that flag outliers.

Why it matters

Isolate trends so admins can intervene and escalate.

Social Proof Your Phish

In Development
Problem

Phishing feels abstract, so users underestimate the real threats actively targeting their own organization.

Approach

Enable sharing of anonymized, safely rendered images of real phish reported by employees—so everyone can see and learn from live threats.

Why it matters

Makes risk tangible, reinforces the value of reporting, and builds a culture of shared vigilance.

Notes

  • All shared phish are stripped of sensitive data and safely rendered.

Content Customization

In Development
Problem

Content may have unique needs and exceptions for individual companies, or tenants.

Approach

Flexible editing tools for training modules and phishing templates.

Why it matters

Keeps content relevant and effective while maintaining consistency with company culture and compliance standards.

Notes

  • Supports logo/theme customization and template library.

Roadmap and timelines are directional. Priorities may change.

Support

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